I’ve run into some problems / have suggestions with the app. How do I get connected?

Created by Mo IFS Guide, Modified on Wed, 5 Jun at 9:40 AM by IFS Guide

Please understand that, as a small team, we may not be able to respond to all emails immediately. However, if you have any urgent concerns or specific suggestions, please first check our knowledge base. https://ifsguide.freshdesk.com/support/solutions

If you can't find a solution, don't hesitate to send another email with "Urgent" in the subject line. Our support team will prioritize it and address it as soon as possible. 


There are a few ways to share your thoughts and feedback with us!

  1. You can click on the Pepe icon (our smiley dog avatar) on the homepage.
  2. From the Homepage, in the upper right corner where it says "Menu" you will find a "Feedback" option.
  3. Also, Pepe asks for your feedback at the end of each guidance to send specific feedback about the guidance.
  4. You can also share your thoughts via email to ifs@ifsguide.com.

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